Policies
Confidentiality (Non-Disclosure Agreement)
PSD2CSS.com recognizes the importance of confidentiality and adheres to a strict Non-Disclosure Agreement (NDA) between ourselves and our clients. Information given to us via email, mail, telephone, or any other medium will not be shared with third parties. Clients retain their copyrights.
Identifying information such as clients' names, addresses, or phone numbers are not shared. Project information, artwork, and order details are kept confidential.
PSD2CSS.com strives to provide the best possible service and is not interested in stealing, copying, or selling information and designs.
We accept orders and queries 24/7!
Cancellations: If an order is cancelled before the work on the order has begun, we will instruct the customers bank or credit card company to void a withdrawal of payment. PSD2CSS.com will not collect a deposit.
Refunds: If the parameters for a refund are met, the customer may request a refund from PSD2CSS.com. We will initiate a reimbursement through the customers credit card company or bank.
Money Back Guarantee
PSD2CSS.com values our clients and guarantees their satisfaction. We offer a money back guarantee and will provide a full refund if:
- You request a refund and the work on your project has not been started
- We are unable to complete your order
- You are not happy or satisfied with the final product and can provide a reason why a refund is in order.